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Business processes matter, because business processes are how value is delivered. Business Analysis helps in understanding how to work with business processes which is now a key skill for business analysts, process and application architects, functional area managers, and even business executives. But too often, material on the topic either floats around in generalities and familiar case studies, or descends quickly into technical details and incomprehensible models. Business Analysis training workshop is different – in a realistic way, it shows how to discover and scope a business process, elucidate its context, model its workflow with progressive detail, and assess it, and transition to the design of a new process by determining, verifying, and documenting its vital characteristics. Everything is backed up with real-world examples, and clear, repeatable guidelines.

Data modeling is significant to the design of quality databases, but is also essential to other requirements techniques such as workflow modeling and requirements modeling (use cases and services) because it ensures a common understanding of the things – the entities – that processes and applications deal with. Business Analysis training also introduces entity-relationship modeling from a non-technical perspective, provides guidelines and tips for the analyst, and explores contextual, conceptual, and comprehensive modeling techniques that maximize user involvement. Also some cases have offered great promise as a requirements definition technique, but many analysts get disappointing results. That’s because published methods are often conflicting, complex, or focused on internal design. This workshop clears up the confusion. It shows how to employ used cases to discover external requirements – how users wish to interact with an application – and how to use service specifications to define internal requirements – the validation, rules, and data manipulation performed behind the scenes. Better yet, it shows in substantial terms how the two perspectives interact, and demonstrates synergies with data modeling and business process workflow modelling.

Simple, list-based requirements techniques are fine as a starting point, but ultimately requirements must be synthesized into a cohesive view of the desired to-be state. Only then will many important, additional requirements emerge. Business Analysis workshop shows how to achieve this with an integrated, model-driven framework comprising process workflow models, a unique form of use cases, service specifications, and business-friendly data models. This unique approach to these techniques has succeeded on projects of all types because it is “do-able” by analysts, relevant to business subject matter experts, and useful to developers. Business Analysis training also provides particular, repeatable techniques to help your business process initiatives align with human factors, organisational culture, and enterprise strategy and goals. Human and organisational concerns are sometimes dismissed as “the soft stuff,” but pragmatic, proven techniques are available and are covered in this unique workshop. Rather than save these concerns for a single “think about people and culture” phase, it shows how to include them at every stage, from process identification, scoping, and initial assessment through to modelling, analysis, and resign.

The mission of the knowledge academy is the development and delivery of an optimum policy of training and education in the corporate industry. It is its aim to transfer knowledge and skills and to develop a professional attitude in the trainees.

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